Key Responsibilities:

1. Accessibility Planning: Develop and implement strategies to ensure that Travel-UKCabServices’ transportation services are accessible to passengers with disabilities or special needs. Collaborate with stakeholders, including drivers, dispatchers, and community organizations, to identify barriers and implement solutions for improved accessibility.

2. Passenger Assistance: Provide assistance and support to passengers with disabilities or special needs to ensure a safe and comfortable travel experience. Assist passengers with boarding and disembarking vehicles, securing mobility aids, and navigating transportation facilities as needed.

3. Communication and Education: Educate drivers and staff on disability awareness, accessibility best practices, and relevant regulations and guidelines. Provide training and resources to ensure that all employees are equipped to effectively assist passengers with diverse requirements.

4. Equipment and Technology: Coordinate the provision and maintenance of accessibility equipment and technology, such as wheelchair lifts, ramps, and securement systems, on company vehicles. Ensure that equipment is properly installed, maintained, and used in accordance with manufacturer guidelines and safety standards.

5. Accessibility Policies and Procedures: Develop and implement policies and procedures to ensure compliance with accessibility laws, regulations, and standards, including the Americans with Disabilities Act (ADA) and other relevant legislation. Monitor and evaluate adherence to policies and recommend improvements as needed.

6. Customer Service: Provide excellent customer service to passengers with disabilities or special needs, including addressing inquiries, resolving concerns, and accommodating requests to the best of your ability. Ensure that passengers feel valued, respected, and supported throughout their journey.

7. Continuous Improvement: Continuously evaluate and improve accessibility services based on feedback from passengers, employees, and stakeholders. Identify opportunities for innovation and enhancement to further improve the accessibility and inclusivity of Travel-UKCabServices’ transportation services.

Requirements:

• Bachelor’s degree in disability studies, social work, human services, or a related field preferred.
• Experience working with individuals with disabilities or special needs.
• Knowledge of accessibility laws, regulations, and guidelines, such as the ADA.
• Excellent communication, empathy, and interpersonal skills.
• Ability to work effectively in a dynamic and fast-paced environment.
• Strong organizational and problem-solving abilities.
• Sensitivity to the diverse needs and experiences of passengers with disabilities.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Meaningful work contributing to accessibility and inclusivity in transportation.
• Exposure to the transportation industry and opportunities to make a positive impact on accessibility services.
• Contribution to Travel-UKCabServices’ reputation as a provider of accessible and inclusive transportation services.

Join Our Team: If you are passionate about accessibility, inclusion, and ensuring equal access to transportation for all passengers, we invite you to join our team as an Accessibility Services Coordinator at Travel-UKCabServices. Apply today to become part of a dedicated team committed to providing accessible and inclusive transportation solutions.

Contact Information: For inquiries or to apply for a position, please visit our website at www.travelukcabservices.com or contact our HR department